Our Services
1. Contact Centre
At DaS, we understand and value the relationship our customers have with their end users. For this reason, we undertake to provide high quality service with high quality personnel.
Our flexible and adaptable operational model differentiates us. We achieve this through internal structural and quality procedures and 99% uptime which guarantees continuous, uninterrupted high level services.
Together with our German IT partners, IT-Doc 24, we are constantly improving and optimizing our services to meet the needs of our existing and prospective clients, and routinely updating our technology and infrastructure. We can provide alternative services from Full Outsourcing (all your calls handled from our Contact Centre), to Co-Outsourcing (we handle the overflow/spill over of your call Centre), to 24/7 Answering services for after- work hours.
We specialize in:
Inbound:
Outbound:
2. Commodity Trading
Our central position in the region gives us a unique advantage to procure and serve our clients easily from diverse regions and markets.
DAS is presently recognized by Uganda commodities Exchange (UCE) and trades on the floor of UCE. Our pool of specialized HR have the tools necessary to vigilantly monitor commodity activity in the market hence providing swift and accurate information needed in making purchasing/selling decisions. A strategic alliance with Woodmore Energy Consultancy Ltd, a company specialized in commodity trading, provides the rich technical know-how for such a volatile industry.
The company intends to take advantage of the geographical location of Uganda vis-à-vis the market requirements (sellers/buyers). Uganda as a fast growing economy is just opening up to new/stronger market forces and this invites a whole load of players both regional and international.
Value Added Services
DaS, in partnership with Next Generation Network Telecommunications (NGN), a South African based value added services provider registered in Uganda, offers free Fax2Email services.
This cost effective, convenient, environmentally friendly service allows users to receive fax communication through their email addresses as PDF attachments. This means that you can retrieve a fax message through your internet enabled mobile device while on the go.
