About Us
Dial-a-Service (DaS) is a Private Limited Company established to carry out a number of services, namely;
DAS was founded in September 2008 and is wholly owned by Ugandans. DaS’s business operation is run by young entrepreneurs with a passion for excellence, and partner a German-owned ICT company which runs the ICT operations.
From our offices along Lugogo Bypass, Kampala, DaS offers Outsourcing services through our contact Centre with multilingual operators (mainly English, Swahili, Luganda and 4Rs) servicing callers from different parts of the country.
We offer a range of services such as Help desk, Customer service, B2B & B2C Telemarketing, Commodity Trading, Technical support and Directory services among others, targeted at SMEs, corporations, government agencies and individuals.
As an SME, DaS understands and appreciates the existence of resource constraints which undermine effective product and service delivery. It is with this empathy that DaS offers competitive prices and tailored services based on a strong business relationship fostered between us and our clients. It is this relationship which allows us to operate as a seamless extension of the client’s organization and not a detached entity.
For us, no project is too complex or too small. This is why any company in need of outsourcing services will benefit from our competitive prices and highly qualified services offered by Dial-a-Service.
Mission & Vision
Our Mission is to provide Contact Centre services in compliance with the highest international standards, applying the latest ICT technologies and best practices, to B2B, B2C and B2G clients regionally and internationally. We provide customized, flexible services built on a cost-benefit relationship which maximizes the benefits and opportunities for our clients.
Our Vision is to be a flag bearer for BPO in the EAC region on the international scene and be the no.1 Outsourcing partner of choice for all prospective clients in Uganda.
Values
Dial-a-Service treasures business relations with all our stakeholders and therefore enforces these values with the highest commitment for mutual benefit.
